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Electronic Communications

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Our Contract

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Product Descriptions

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Product Pricing

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Shipping

BrandEssence® Market Research can ship to virtually any address in the world. The majority of our products are dispatched electronically. Hardcopy orders, such as books, binders, newsletters, software or CD-ROMS may be dispatched by mail or courier. Hardcopy orders incur an additional shipping charge.

Delivery Time

When you place an order with BrandEssence® Market Research, we endeavour to deliver the product as soon as possible. Electronic delivery is always the fastest option. The Hard copy of products is generally dispatched from the EU or the US, and delivery to some markets may be delayed through local carriers, and local customs. Where possible we encourage clients to order products electronically. The reports are delivered within 2 to 48 hours, post payment confirmation. Some clients may witness a delay in delivery on account of the difference in time zones. However, all published reports are dispatched within 48 hours of payment confirmation. Please note that if you make your purchase over a weekend or holiday, you will be contacted the following business day.

Orders/Return Policy

The nature of the information being sold means that BrandEssence® Market Research cannot accept returns of products once they have been dispatched. Payments once made are non-refundable. This is a standard company and industry policy. The use of our products or reports are based on the concept of knowledge transfer and therefore, a refund cannot be issued post the client has read the study. In an attempt to avoid such situations, BrandEssence® Market Research provides comprehensive and transparent pre-purchase facilities to all its clients, where we send Sample pages to approve scope of the report.

Links

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Third Party Content

As a distributor of content published and supplied by third parties, BrandEssence® Market Research has no editorial control over said content. Such content expresses the opinions, the advice, the services, the offers, the statements, or other information of the authors, and not of BrandEssence® Market Research.

Indemnity

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