Digital Transaction Management Market

Digital Transaction Management Market Size, Share & Trends Analysis Report

Digital Transaction Management Market Size Share Companies & Trends Analysis Report By Component ( Hardware, Software, Services), By End-User ( BFSI, Retail, IT & Telecom, Healthcare, Government ), Based On Region And Segment Forecasts 2022 2028

Report ID : BMRC 1416
Number of pages : 300
Published Date : Nov 2022
Category : Technology And Media
Delivery Timeline : 48 hrs
Single User : $3250

Corporate User : $7999

Digital Transaction Management Market is valued at USD 2101.43 Million in 2020 and expected to reach USD 17424.16 Million by 2027 with the CAGR of 35.28% over the forecast period.

Scope of the Global Digital Transaction Management :

Digital transaction management (DTM) is growing as a category as businesses digitally transform. It is the process of managing routine documented-based tasks through electronic methods. Digital payment is a way of payment in which payer and payee both use digital modes to send and receive money. It is a cloud-based services designed to digitally manage document-based transaction. It is a seamless system involving one or more participants where transaction is effected without the need for cash. Its capabilities have shifted from basic functions like e-Signatures and eliminating paper to more advanced DTM like workflow and content automation. It takes the processes many businesses have traditionally conducted on paper like, proposals, contracts, forms, data assembly and agreements. It key advantage is to managing user documents and document-based tasks through digital channels business process streamlining, Government agencies, non-profits, enterprises and others.

The study provides a crucial view of global digital transaction management market by segmenting the market based on solution type, component and region& country level. On the basis of solution type, global digital transaction management market is segmented as E-signature, authentication, document archival and workflow automation. On the basis of component, the market is segmented into hardware, software and services. The regions covered in global digital transaction management market are North America, Europe, Asia-pacific and rest of the world. on the basis of country level, global digital transaction management market sub-divided into U.S., Canada, U.K., France, Germany, Italy, china, japan, India, South East Asia, brazil, Mexico, GCC, Africa, etc.


Report Analysis Details
Historical data 2018 - 2021
Forecast Period 2022 - 2028
Market Size in 2020: USD 2101.43 Million 
Base year considered 2021
Forecast Period CAGR %: 10.30 %
Market Size Expected in 2027: USD 17424.16 Million 
Tables, Charts & Figures: 175
Pages 200
Key Players/Companies DocuSign Inc., Insight Enterprise Inc., Namirial Spa, Mitratech, Assuresign, EuroNoVate, ZorroSign, eSignLive, eOriginal, Adobe, Ascertia, DocuFirst, eDOC Innovations, Entrust Datacard Corporation, Kofax Inc., Nintex UK Ltd., OneSpan & Other
Segments Covered By Solution Type, By Component, By End-User
Regional Analysis North America, U.S., Mexico, Canada, Europe, UK, France, Germany, Italy, Asia Pacific, China, Japan, India, Southeast Asia, South America, Brazil, Argentina, Columbia, The Middle East and Africa, GCC, Africa, Rest of the Middle East and Africa

Global Digital Transaction Management Market Segmentation:

By Solution Type

  • E-Signature
  • Authentication
  • Document Archival
  • Workflow Automation
    • Human Resource
    • Accounts payable
    • Accounts receivable
    • Contract management
    • Mailroom digitization
    • Others
  • Others

By Component

  • Hardware
  • Software
  • Services

By End-User

  • BFSI
  • Retail
  • IT & Telecom
  • Healthcare
  • Government
  • Others

Digital Transaction Management Market Key Players:

  • DocuSign Inc. 
  • Insight Enterprise Inc. 
  • Namirial Spa 
  • Mitratech 
  • Assuresign 
  • EuroNoVate 
  • ZorroSign 
  • eSignLive 
  • eOriginal 
  • Adobe 
  • Ascertia 
  • DocuFirst 
  • eDOC Innovations 
  • Entrust Datacard Corporation 
  • Kofax Inc. 
  • Nintex UK Ltd. 
  • OneSpan
  • Others

Increasing digitization in government sector, growing healthcare industry makes an extensive use of digital transaction management software and services. These solutions have become an innovative cloud service category, aiming to digitally manage document-based transactions. In the healthcare industry, digital transaction management platforms can improve the efficiency of claims processing by enabling higher data accuracy and by reducing costs with a fully digital workflow. Higher education leaders are realizing that campuses must transform to prepare for future events such as a pandemic, and to adapt to the changing models associated with the digital world is one of the major factors which accelerate the market growth. In addition, digital transaction management can help simplify workflow with vendors and suppliers, from agreements to purchase orders to invoices. Automating critical paperwork saves time and reduces human errors and costs. However, data security and information privacy remain to be the major concerns, particularly for the end-users of digital transaction managementmarket. In spite of that, increasing adoption of digital transaction in various sectors and growing awareness regarding its benefitscan provide several opportunities for the further growth of the market. Furthermore, the Covid-19 pandemic has fanned public concerns that the coronavirus could be transmitted by cash & Covid-19 pandemic needs social distancing which have put a spotlight on digital financial services.

North America is expected to dominate the global digital transaction management market due to emerging companies providing DTM solutions and early adoption of the latest digital solutions for transaction management. For example; the 2018 data show that debit and credit cards continue to make up the largest portion of the total transaction volume. In the year between 2013 and 2018 the difference between paper-based payments to electronic payment is in total, electronic payments transactions accounted for 73 percent of the total payments volume and 59 percent of the total payments value in 2018.Asia Pacific is an emerging market in the global digital transaction management market due to increasing number of internet penetration and government initiative by different countries. According to statistics released by the country’s central bank; the country’s banks processed 62.1 billion electronic payments, representing a total of USD 93.45 trillion from October to December 2019.

The solution type segment of digital transaction management market is dominated by E-Signatureby capturing the largest market share 44.32% in year 2019. The Component segment is dominated by Hardware by capturing 42.20% share of this market in the year 2019.

North America held the largest market share of 58.35% in 2019. In North America, the U.S is one and the major revenue contributing countries will always have a special role in the global digital transaction management market. Europe also holds an important role in global digital transaction management market. Europe Market is valued at 312.19 million USD in 2019 and is estimated to reach 2689.53million USD in 2026, growing with a CAGR of 34.78%. Asia Pacific being the most advancing region is likely to occupy a higher digital transaction management market share by the end of 2026.

Digital transaction management (DTM) is nothing but a type of cloud services that are designed to digitally manage document-based transactions. It removes the friction inherent in transactions which involves documents, people and data to create faster, easier, more convenient and secure processes. It enables document transfer and certification, enables co-browsing between the customer & the business. It is a secure archiving that goes beyond records management & a variety of meta-processes around managing electronic transactions and the documents associated with them. Its major advantages are such as; time savings, effective collaboration, increased compliance, and stronger security and supports digital transformation. Increasing adoption of digital solutions for management and automation of business &transaction management processes and growing popularity of digital payment are some of the major factors for driving the growth of digital transaction management market.

Major trends in the global digital transaction management market are as follows:

Biometric Signature:

First new trend in the DTM is biometric signatures. Biometric signatures are emerging to offer a solution to the need for identify verification in digital transaction. This biometric signature includes fingerprint, iris, retina or voice to verify a person's identity and this is a growing trend in the digital transaction management market. For example, According to OneSpan Cybersecurity Company, approximately 90% of financial institutions already have biometric signature solutions and 95% of life insurance company’s 2,200 financial representatives are using OneSpan Sign which is e-signature solution of OneSpan Company. In addition, they are e-signing 75% of applications which is a complete transformation that rates well ahead of the carrier’s expectations.

Blockchain: Smart Contract:

Blockchain Smart contracts are nothing but the lines of code that are stored on a blockchain and automatically execute when predetermined terms & conditions are met. It provides benefits such as it is most apparent in business collaborations in which they are typically used to enforce some type of agreement so that all participants can be certain of the outcome without an intermediary’s involvement. These smart contracts are being used to serve a wide range of purposes ranging from self-managed identities on public blockchains to automating business collaboration on permissioned blockchain. This blockchain is a digital ledger which store transaction publicly after verifies the transaction by nodes.

Intelligent Content Analytics (ICA):

 Intelligent Content Analytics (ICA)is used for deriving insights from content. Many of the enterprises have long focused on managing and storing content. As the enterprises need to keep up in the digital world, enterprises are in need of quick access to information and the ability to analyze it. Thus, this ICA processes data and uses predictive analytic capabilities which lead enterprises to better decision making.


The mobile journey is resurfacing as a popular method for digital transactions and automating customer-facing processes. This mobility is highly values to have access to quick and secure DTM transactions on a smartphone or tablet. For DTM providers, the mobile journey involves leveraging signature capabilities through API and that for enterprises involves a mobile application and acquiring an API function of the DTM provider.

Digital Asset Management (DAM):

 It is all about the flexibility, control, portability, access and reporting of digital assets between customers, organizations, partners and suppliers as a discipline and a technology. It has capabilities of becoming expected of financial service enterprises that conduct digital transactions and it is a great start of digital transformation in financial services. Through this asset management many financial documents which have monetary value are must be maintained & protected. This asset management has multiple security measures which assure the protection of provenance, transferability, integrity and privacy.

Thus, all these can be considered as the major trends in the global digital transaction management market.

On Special Requirement Digital Transaction Management Market Report is also available for below Regions and Country:

North America

  • U.S.
  • Canada


  • Germany
  • France
  • U.K.
  • Italy
  • Spain
  • Sweden
  • Netherland
  • Turkey
  • Switzerland
  • Belgium
  • Rest of Europe


  • South Korea
  • Japan
  • China
  • India
  • Australia
  • Philippines
  • Singapore
  • Malaysia
  • Thailand
  • Indonesia
  • Rest Of APAC

Latin America

  • Mexico
  • Colombia
  • Brazil
  • Argentina
  • Peru
  • Rest of South America

Middle East and Africa

  • Saudi Arabia
  • UAE
  • Egypt
  • South Africa
  • Rest Of MEA

Key Benefits of Global Digital Transaction Management Market Report:

  • Global Digital Transaction Management market report covers in depth historical and forecast analysis.
  • Global Digital Transaction Management market research report provides detailed information about Market Introduction, Market Summary, Global Market Revenue (USD), Market Drivers, Market Restraints, Market Opportunities, Competitive Analysis, Regional and Country level.
  • Global Digital Transaction Management market report helps to identify opportunities in market place.
  • Global Digital Transaction Management market report covers extensive analysis of emerging trends and competitive landscape.
Vishal Sawant
Busines Development
+91 8830 254 358


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