Chatbot Market Size Growth

Chatbot Market Size, Growth Strategies, Opportunity, Challenges, Rising Trends and Forecast 2020-2025

  • Report ID: BMRC 567 | Number of pages: 193 | Publish Date: Jan 2020
    Status: Published | Category: Technology And Media | Delivery Timeline: 48 hrs


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Market Size Graph


Chatbot market is valued at USD 435.2 Million in 2018 and expected to reach USD 2306.3 Million by 2025 with the CAGR of 26.9% over the forecast period.

Growing popularity of online messaging applications is the key factor contributing to the growth of the Global Chatbot Market

Scope of the Report:

A chatbot is a computer program that stimulates human conversation through voice commands or text chats or both. It is an artificial intelligence feature that can insert and used through any major messaging application. It is an associate assistant that communicates through text messages, a virtual companion that participates into websites, applications or instant messengers and helps entrepreneurs to urge nearer to customers. Improved customer service, increased customer engagement, monitoring consumer data and gaining insights, easier approach to global markets are the benefits of this chatbot market. Even if live chat, self-service, social media, and chatbots are relatively lower in terms of raw volume, the growth of these channels are staggering. One of the most effective samples of a decent larva may be a computer programmer spider. The 80% of companies presently use or area unit going to use chatbots by 2020. Chatbots are used in numerous applications such as to program meetings, order online food, and provide customer support, and offer weather conditions and forecasting.

Global chatbot market report is segmented on the basis of type, platform, application and regional & country level. Based on type, the market is classified into software and services. Based on platform, global chatbot market is classified as mobile-based and web-based. By application, global chatbot market is classified as BFSI, healthcare, Retail, utilities and others. 

The regions covered in this Global Chatbot market report are North America, Europe, Asia-Pacific and Rest of the World. On the basis of country level, market of Chatbot is sub divided into U.S., Mexico, Canada, UK, France, Germany, Italy, China, Japan, India, South East Asia, GCC, Africa, etc.

Chatbot Companies

Global chatbot market report covers prominent players are like

  • Artificial Solutions
  • IBM Watson
  • Naunce Communications
  • eGainCoporation
  • Creative Virtual
  • Next IT Corp.
  • CX Company
  • Speaktoit
  • Customer
  • Codebaby
  • Facebook
  • Nuance
  • IPsoft
  • Interactions
  • Botego
  • Ivee
  • Microsoft
  • Baidu
  • Jibo
  • EasilyDo
  • CogniCor
  • Living Actor (Cantoche)
  • Google
  • Inbenta Technologies
  • Applied Voice & Speech Technologies

 

 
Growing Popularity of Online Messaging Applications is the Key Factor Contributing to the Growth of the Global Chatbot Market. 

Major factor driving the growth of global chatbot market is growing popularity of online messaging applications. The rapid ascent of this new wave of messaging apps reflects the extent to which various communication tools serve different social needs. Facebook maintains the two biggest platforms in the global messaging market; whatsapp have 900 million monthly active users; and messenger, with 700 million MAUs. Wechat, which is mostly used in china, ranks third with more than 600 million MAUs. Whatsapp delivered more than trillion messages in 2014, the equivalent to about 1000 messages for every person. Facebook paid $21.8 billion for the service, which now transfers at least fifty % a lot of messages than the complete world SMS system.

For example; Snap chat previously informed more than 100 million daily users but is supposed to be closer to 200 million nowadays, more specifically,72% of snap chat users are also active on Facebook Messenger 54% actively use what Sapp; and 51% are active on Skype. Facebook, Snap chat et al. have taken management from inheritance players, and they encourage a more direct and unencumbered approach to messaging. As AI improves, chatbots will raise as the solution for standardized communication channels. Chatbots can before long become one voice to unravel customer’s desires. Increasing acceptance of virtual assistance and additional messaging channels are anticipated to foster the chatbot market growth. Chatbots are the underlying technology behind IVAs. Iva’s area unit designed to simulate human communication, either text-based or voice-based, and to handle common inquiries and service requests in automated fashion. Chatbots area unit being progressively deployed across numerous business verticals that area unit adding fuel to the expansion of the market. However, the slow adoption rate, high deployment cost, and lack of expertise related to the services may hamper the growth of chatbot market. Moreover, increasing R&D activities in the field of artificial intelligence and chatbots is also a prominent growth driver. This is also supplementing the growth of chatbot market.

North America is Expecetd to Dominate the Global Chatbot Market

Geographically, the global Chatbot market is segmented into North America, Latin America, Asia Pacific, Europe, and the Middle East and Africa. North America is projected to dominate the chatbot market owing to the its increased adoption in gaming, healthcare and other sectors in this region. In addition, high investment in research and development in this field is also supplementing the market growth in this region. Europe is expecetd to witness a significant growth in this market owing to the increased growth of e-commerce market and presence of major players in this region.

Key Benefits for Market Report–

Global market report covers in depth historical and forecast analysis.

Global market research report provides detail information about Market Introduction, Market Summary, Global market Revenue (Revenue USD), Market Drivers, Market Restraints, Market opportunities, Competitive Analysis, Regional and Country Level.

Global market report helps to identify opportunities in market place.

The global market report covers extensive analysis of emerging trends and competitive landscape.

Chatbot Market Segmentation

By Type:- Software, Services

By Platform:- Mobile-Based, Web-Based

By Application:- BFSI, Healthcare, Retail, Utilities, Others

Regional & Country Analysis
North America, U.S., Mexico, Canada , Europe, UK, France, Germany, Italy , Asia Pacific, China, Japan, India, Southeast Asia, South America, Brazil, Argentina, Columbia, The Middle East and Africa, GCC, Africa, Rest of Middle East and Africa


Frequently Asked Questions (FAQ) :
Chatbot market is valued at USD 435.2 Million in 2018 and expected to reach USD 2306.3 Million by 2025 with the CAGR of 26.9% over the forecast period.
By Type
Platform
Application

More Details
Chatbot market is segmented into North America, Latin America, Asia Pacific, Europe, and the Middle East and Africa. North America is projected to dominate the chatbot market owing to the its increased adoption in gaming, healthcare and other sectors in this region



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Chatbot Market Share and Growth to 2025 and Analysis 2019-2025

report cover

Table of Content

Chapter 1 Global Chatbot Market: Summary and Quantitative Analysis
1.1 Report Description
1.2 Global Chatbot Market Revenue Overview
1.3 Global Chatbot Market Revenue (USD Billion) and Growth (%) Rate, 2015- 2025

Chapter 2 Global Chatbot Market: Overview and Qualitative Analysis
2.1 Executive Summary
2.2 Market Drivers
2.2.1 Increasing need to improve the process in order to comply with new standards is anticipated to witness a high growth of Chatbot Market
2.3 Market Restraints
2.4 Market Opportunities
2.5 Market Trends
2.6 Global Chatbot Market: SWOT Analysis
2.7 Global Chatbot Market: PEST Analysis
2.8 Global Chatbot Market: Attractiveness Analysis
2.8.1 Global Chatbot Market: Attractiveness Analysis by Type
2.8.2 Global Chatbot Market: Attractiveness Analysis by Grade
2.8.3 Global Chatbot Market: Attractiveness Analysis by Regional

Chapter 3 Competitive Analysis
3.1 Global Chatbot Market
3.1.1 Global Chatbot market Revenue (USD Billion), By Players 2018
3.1.2 Global Chatbot Market Revenue Share (%), By Players 2018

Chapter 5 Global Chatbot Market: By Types
5.1 Global Chatbot Market Share (%), By Types, 2018
5.2 Global Chatbot Market Revenue (USD Billion), By Types, 2015 – 2025
5.3 Global Chatbot Market Revenue (USD Billion), Based,2015-2025
5.4 Global Chatbot Market Revenue (USD Billion), Based,2015-2025
5.5 Global Chatbot Market Revenue Share (%), By Types, 2015 – 2025
5.6 Global Chatbot Market Revenue Market Share (%), By Types, 2015-2025

Chapter 6 Global Chatbot Market: By Application
6.1 Global Chatbot Market Share (%), By Application, 2018
6.2 Global Chatbot Market Revenue (USD Billion), By Application, 2015 – 2025
6.3 Global Chatbot Market Revenue (USD Billion), Enterprises, 2015-2025
6.4 Global Chatbot Market Revenue (USD Billion),2015-2025
6.5 Global Chatbot Market Revenue Share (%), By Application, 2015 – 2025
6.6 Global Chatbot Market Revenue Market Share (%), By Application, 2015-2025

Chapter 7 North America Chatbot Market Analysis
7.1 North America Market Snapshot
7.1.1 North America Chatbot Market Revenue and Growth Rate (%), 2015-2025.
7.1.2 North America Chatbot Market Revenue (USD Billion) Overview, by Country, 2015 – 2025
7.1.3 North America Chatbot Market Revenue (USD Billion) and Growth Rate (%), 2015 – 2025.
7.1.4 North America Chatbot Revenue (USD Billion) Overview, by Type, 2015-2025
7.1.5 North America Chatbot Revenue (USD Billion) Overview, by Types, 2015-2025
7.1.6 North America Chatbot Revenue (USD Billion) Overview, by Application , 2015-2025

Chapter 8 Europe Chatbot Market Analysis
8.1 Europe Market Snapshot
8.1.1 Europe Chatbot Market Revenue and Growth Rate (%), 2015-2025.
8.1.2 Europe Chatbot Market Revenue (USD Billion) Overview, by Country, 2015 – 2025
8.1.3 Europe Chatbot Market Revenue (USD Billion) and Growth Rate (%), 2015 – 2025.
8.1.4 Europe Chatbot Revenue (USD Billion) Overview, by Type, 2015-2025
8.1.5 Europe Chatbot Revenue (USD Billion) Overview, by Types, 2015-2025
8.1.6 Europe Chatbot Revenue (USD Billion) Overview, by Application, 2015-2025

Chapter 9 Asia Pacific Chatbot Market Analysis
9.1 Asia Pacific Market Snapshot
9.1.1 Asia Pacific Chatbot Market Revenue and Growth Rate (%), 2015-2025.
9.1.2 Asia Pacific Chatbot Market Revenue (USD Billion) Overview, by Country, 2015 – 2025
9.1.3 Asia Pacific Chatbot Market Revenue (USD Billion) and Growth Rate (%), 2015 – 2025.
9.1.4 Asia Pacific Chatbot Revenue (USD Billion) Overview, by Type, 2015-2025
9.1.5 Asia Pacific Chatbot Revenue (USD Billion) Overview, by Types, 2015-2025
9.1.6 Asia Pacific Chatbot Revenue (USD Billion) Overview, by Application, 2015-2025

Chapter 10 Latin America Chatbot Market Analysis
10.1 Latin America Market Snapshot
10.1.1 Latin America Chatbot Market Revenue and Growth Rate (%), 2015-2025.
10.1.2 Latin America Chatbot Market Revenue (USD Billion) Overview, by Country, 2015 – 2025
10.1.3 Latin America Chatbot Market Revenue (USD Billion) and Growth Rate (%), 2015 – 2025.
10.1.4 Latin America Chatbot Revenue (USD Billion) Overview, by Type, 2015-2025
10.1.5 Latin America Chatbot Revenue (USD Billion) Overview, by Types, 2015-2025
10.1.6 Latin America Chatbot Revenue (USD Billion) Overview, by Application, 2015-2025

Chapter 11 Middle East & Africa Chatbot Market Analysis
11.1 Middle East & Africa Market Snapshot
11.1.1 Middle East & Africa Chatbot Market Revenue and Growth Rate (%), 2015-2025.
11.1.2 Middle East & Africa Chatbot Market Revenue (USD Billion) Overview, by Country, 2015 – 2025
11.1.3 Middle East & Africa Chatbot Market Revenue (USD Billion) and Growth Rate (%), 2015 – 2025.
11.1.4 Middle East & Africa Chatbot Revenue (USD Billion) Overview, by Type, 2015-2025
11.1.5 Middle East & Africa Chatbot Revenue (USD Billion) Overview, by Types, 2015-2025
11.1.6 Middle East & Africa Chatbot Revenue (USD Billion) Overview, by Application, 2015-2025

Chapter 12 Competitive Analysis
12.1 COMPANY 1.
12.1.1 Company Basic Information, Manufacturing Base, Sales Area and Its Competitors
12.1.2 COMPANY 1. Total Company Revenue 2015-2018
12.1.3 COMPANY 1. Total Company Revenue, By Segment of Business 2015-2018
12.1.4 COMPANY 1. Total Company Revenue, By Region 2015-2018
12.1.5 COMPANY 1. Global Chatbot Product Category and Description
12.1.6 COMPANY 1. Recent Activity 2015-2019
12.1.7 Main Business/Business Overview
12.1.8 Business Strategy
12.1.9 SWOT Analysis
12.2 Company 2.
12.2.1 Company Basic Information, Manufacturing Base, Sales Area and Its Competitors
12.2.2 Company 2. Total Company Revenue 2015-2018 117
12.2.3 Company 2. Total Company Revenue, By Segment of Business 2015-2018
12.2.4 Company 2. Total Company Revenue, By Region 2015-2018
12.2.5 Company 2. Global Chatbot Product Category and Description
12.2.6 Company 2. Recent Activity 2015-2019
12.2.7 Main Business/Business Overview
12.2.8 Business Strategy
12.2.9 SWOT Analysis
12.3 COMPANY 3
12.3.1 Business Overview
12.3.2 COMPANY 3 Market Product Category and Description & Specification
12.3.3 Main Business/Business Overview
12.3.4 Business Strategy
12.3.5 SWOT Analysis
12.4 COMPANY 4
12.4.1 Business Overview
12.4.2 COMPANY 4 Company Total Company Revenue 2015-2018
12.4.3 COMPANY 4 Company Total Company Revenue, By Segment of Business 2015-2018
12.4.4 COMPANY 4 Company Total Company Revenue, By Region of Business 2015-2018
12.4.5 COMPANY 4 Company Product Category, Specification and Description
12.4.6 COMPANY 4 Company Recent Mergers & Acquisitions (M&A) Activity 2015-2019
12.4.7 COMPANY 4 Company Main Business/Business Overview
12.4.8 Business Strategy
12.4.9 SWOT Analysis
12.5 Company 5
12.5.1 Business Overview
12.5.2 Company 5 Company Net Sales 2015-2018
12.5.3 Company 5 Company Net Sales, By Segment of Business 2011-2018
12.5.4 Company 5 Company Net Sales, By Region 2015-2018
12.5.5 Company 5 Chatbot Market Product Category and Specification
12.5.6 COMPANY 5 Recent Mergers & Acquisitions (M&A) Activity 2015-2019
12.5.7 COMPANY 5 Main Business/Business Overview
12.5.8 Business Strategy
12.5.9 SWOT Analysis
12.6 Company 6
12.6.1 Business Overview
12.6.2 Company 6 Chatbot Market Product Category and Specification
12.6.3 Company 6 Recent Mergers & Acquisitions (M&A) Activity 2015-2019
12.6.4 Company 6 Main Business/Business Overview
12.6.5 Business Strategy
12.6.6 SWOT Analysis
12.7 Company 7
12.7.1 Business Overview
12.7.2 Company 7 Total Company Revenue 2015-2018
12.7.3 Company 7 Total Company Revenue, By Segment of Business 2015-2018
12.7.4 Company 7 Chatbot Market Product Category and Description
12.7.5 Company 7 Recent Mergers &Acquisitions (M&A) Activity 2015-2019
12.7.6 Company 7 Main Business/Business Overview
12.7.7 Business Strategy
12.7.8 SWOT Analysis

Chapter 13 Market Research Findings & Conclusion

Chapter 14 Research Methodology
14.1 Research Process
14.2 Primary Research
14.3 Secondary Research
14.4 Market Size Estimates
14.5 Forecast Model
14.7 Who is This Report For?
14.8 USP’s of Report

List of Figures 

FIG. 1 Global Chatbot Market Revenue (USD Billion) and Growth Rate (%), 2015- 2025
FIG. 3 Global Chatbot Market: Attractiveness Analysis by Type
FIG. 4 Global Chatbot Market: Attractiveness Analysis by Types
FIG. 5 Global Chatbot Market: Attractiveness Analysis by Application
FIG. 6 Global Chatbot Market: Attractiveness Analysis by Regional
FIG. 7 Global Chatbot Market
FIG. 8 Global Chatbot Market Share (%), By Type, 2018
FIG. 9 Global Chatbot Market Revenue (USD Billion),
FIG. 10 Global Chatbot Market Revenue (USD Billion),
FIG. 11 Global Chatbot Market Revenue Market Share (%), By Type, 2015-2025
FIG. 12 Global Chatbot Market Share (%), By Types, 2018
FIG. 13 Global Chatbot Market Revenue (USD Billion), 2015-2025
FIG. 14 Global Chatbot Market Revenue (USD Billion), 2015-2025
FIG. 15 Global Chatbot Market Revenue Market Share (%), By Types, 2015-2025
FIG. 16 Global Chatbot Market Share (%), By Application, 2018
FIG. 17 Global Chatbot Market Revenue (USD Billion), By Large Enterprises, 2015-2025
FIG. 18 Global Chatbot Market Revenue (USD Billion), 2015-2025
FIG. 19 Global Chatbot Market Revenue Market Share (%), By Application, 2015-2025
FIG. 20 North America Chatbot Market Revenue (USD Billion) and Growth Rate (%), 2015-2025.
FIG. 21 North America Chatbot Market Revenue (USD Billion) and Growth Rate (%), 2015 – 2025.
FIG. 22 Europe Chatbot Market Revenue (USD Billion) and Growth Rate (%), 2015-2025.
FIG. 23 Europe Chatbot Market Revenue (USD Billion) and Growth Rate (%), 2015 – 2025.
FIG. 24 Asia Pacific Chatbot Market Revenue (USD Billion) and Growth Rate (%), 2015-2025.
FIG. 25 Asia Pacific Chatbot Market Revenue (USD Billion) and Growth Rate (%), 2015 – 2025.
FIG. 26 Latin America Chatbot Market Revenue (USD Billion) and Growth Rate (%), 2015-2025.
FIG. 27 Latin America Chatbot Market Revenue (USD Billion) and Growth Rate (%), 2015 – 2025.
FIG. 28 Middle East & Africa Chatbot Market Revenue (USD Billion) and Growth Rate (%), 2015-2025.
FIG. 29 Middle East & Africa Chatbot Market Revenue (USD Billion) and Growth Rate (%), 2015 – 2025.
FIG. 30 COMPANY 1. Total Company Revenue 2015-2018 (USD Million, R & D Expenses %)
FIG. 31 COMPANY 1. Total Company Revenue, by Segment of Business 2015-2018 (USD Million, AGR %)
FIG. 32 COMPANY 1. Total Company Revenue, by Region 2015-2018 (USD Million, AGR %)
FIG. 33 Company 2. Total Company Revenue 2015-2018 (USD Million)
FIG. 34 Company 2. Total Company Revenue, by Segment of Business 2015-2018 (USD Million, AGR %)
FIG. 35 Company 2. Total Company Revenue, by Region 2015-2018 (USD Million, AGR %)
FIG. 36 COMPANY 4 Company Total Company Revenue 2015-2018 (USD Million)
FIG. 37 COMPANY 4 Company Total Company Revenue, by Segment of Business 2015-2018 (USD Million, AGR %)
FIG. 38 COMPANY 4 Company Total Company Revenue, by Region of Business 2015-2018 (USD Million, AGR %)
FIG. 39 Company 5 Company Net Sales 2015-2018 (USD Million, R & D Expenses %)
FIG. 40 Company 5 Company Net Sales, by Segment of Business 2015-2018 (USD Million, AGR %)
FIG. 41 Company 5 Company Net Sales, by Region 2015-2018 (USD Million, AGR %)
FIG. 42 Company 7 Total Company Revenue 2015-2018 (USD Million, R & D Expenses %)
FIG. 43 Company 7 Total Company Revenue, by Segment of Business 2015-2018 (USD Million, AGR %)
FIG. 44 Primary Research
FIG. 45 Sources of Secondary Research
FIG. 46 Forecast Model

List of Tables

TABLE 1 Global Chatbot Market Overview
TABLE 2 Market Driver Impact Analysis
TABLE 3 Market Restraints Impact Analysis
TABLE 4 Global Chatbot market Revenue (USD Billion), By Players2018
TABLE 5 Global Chatbot market Revenue Market share (%), By Players- 2018
TABLE 6 Global Chatbot Market Revenue (USD Billion), By Product Type, 2015 - 2025
TABLE 7 Global Chatbot Market Revenue Share (%), By Type, 2015 - 2025
TABLE 8 Global Chatbot Market Revenue (USD Billion), By Types, 2015 - 2025
TABLE 9 Global Chatbot Market Revenue Share (%), By Types, 2015 - 2025
TABLE 10 Global Chatbot Market Revenue (USD Billion), By Application, 2015 - 2025
TABLE 11 Global Chatbot Market Revenue Share (%), By Application, 2015 - 2025
TABLE 12 North America Chatbot market Revenue (USD Billion), by Country, 2015 - 2025
TABLE 13 North America Chatbot Revenue (USD Billion), by Type, 2015-2025
TABLE 14 North America Chatbot Revenue (USD Billion), by Types, 2015-2025
TABLE 15 North America Chatbot Revenue (USD Billion), by Application , 2015-2025
TABLE 16 Europe Chatbot market Revenue (USD Billion), by Country, 2015 - 2025
TABLE 17 Europe Chatbot Revenue (USD Billion), by Type, 2015-2025
TABLE 18 Europe Chatbot Revenue (USD Billion), by Types, 2015-2025
TABLE 19 Europe Chatbot Revenue (USD Billion), by Application, 2015-2025
TABLE 20 Asia Pacific Chatbot market Revenue (USD Billion), by Country, 2015 - 2025
TABLE 21 Asia Pacific Chatbot Revenue (USD Billion), by Type, 2015-2025
TABLE 22 Asia Pacific Chatbot Revenue (USD Billion), by Types, 2015-2025
TABLE 23 Asia Pacific Chatbot Revenue (USD Billion), by Application, 2015-2025
TABLE 24 Latin America Chatbot market Revenue (USD Billion), by Country, 2015 - 2025
TABLE 25 Latin America Chatbot Revenue (USD Billion), by Type, 2015-2025
TABLE 26 Latin America Chatbot Revenue (USD Billion), by Types, 2015-2025
TABLE 27 Latin America Chatbot Revenue (USD Billion), by Application, 2015-2025
TABLE 28 Middle East & Africa Chatbot market Revenue (USD Billion), by Country, 2015 - 2025
TABLE 29 Middle East & Africa Chatbot Revenue (USD Billion), by Type, 2015-2025
TABLE 30 Middle East & Africa Chatbot Revenue (USD Billion), by Types, 2015-2025
TABLE 31 Middle East & Africa Chatbot Revenue (USD Billion), by Application, 2015-2025
TABLE 32 COMPANY 1. Basic Information, Manufacturing Base, Sales Area and Its Competitors
TABLE 33 Company 2. Basic Information, Manufacturing Base, Sales Area and Its Competitors
TABLE 34 COMPANY 4 Basic Information, Manufacturing Base and Competitors
TABLE 35 COMPANY 4 Company Basic Information, Manufacturing Base and Competitors
TABLE 36 Company 5 Basic Information, Manufacturing Base and Competitors
TABLE 37 Company 6 Basic Information, Manufacturing Base and Competitors
TABLE 38 Company 7 Basic Information, Manufacturing Base and Competitors

Chatbot Market Size, Growth Strategies, Opportunity, Challenges, Rising Trends and Forecast 2020-2025

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