Ride-Hailing In Healthcare Market

Ride-Hailing In Healthcare Market Size, Share & Trends Analysis Report

Ride-Hailing In Healthcare Market Size, Share & Trends Analysis Report By Vehicle Type (Four-Wheeler, Others), By Application (Hospitals, Clinics, Rehab Centers, Others) Based On Region, And Segment Forecasts, 2022-2029

Report ID : BMRC 1586
Number of pages : 300
Published Date : May 2023
Category : Healthcare
Delivery Timeline : 48 hrs

Global Ride-Hailing in Healthcare Market: Global Size, Trends, Competitive, Historical & Forecast Analysis, 2022-2029. High transportation costs, an increasing number of patients, and a rising geriatric population are projected to drive the growth of Global Ride-Hailing in the Healthcare Market.

Scope of Global Ride-Hailing in Healthcare Market Report-

Ride-hailing means hiring a personal driver to go anywhere. It is a transport service when a client arranges a personalized ride online normally through a smartphone application with a transportation network company (TNC). In ride-hailing, the drivers offer their services for a benefit, and riders can't part the cost to the driver. The payment is charged consequently and the pay is divided among the mediator and the driver. In metropolitan regions, public vehicle generally assumes an important part and is a vital part of the solution for carrying individuals to medical care. A ride-hailing organization has entered the market to catch an important portion of current spending on non-emergency medical services transportation. It essentially includes transportation organizations changing the ride-hailing experience to the medical services industry. Medical care partners can arrange rides from ride-hailing companies through a web stage. These integrated dashboards likewise permit suppliers to record billing, track patients' trip and spending data and send patient reminders to a mobile or landline telephone.

Significantly, providers can plan rides for the benefit of patients regardless of whether they don't have a cell phone.  Medical clinics and health care systems are progressively collaborating with ride-hailing service providers. For example; the most popular ride-hailing in healthcare are Uber and Lyft. Both are entered into the healthcare industry to offer ride-hailing services for patients to improve health results, boost patient fulfillment, and also lift up income in the market. Uber is working intimately with an organization of medical clinics and utilizing worldwide experience and innovation. UberMedic permits hospitals to efficiently and consistently arrange transportation for doctors and other health laborers to and from their homes just as to medical care offices.

COVID -19 pandemic, has affected the market owing to the decline in the transportation sector due to lockdown. In addition, during this pandemic, social separating and staying at home are additionally expected to influence the ride-sharing industry. As large numbers of people are encouraged to stay at home to avoid the spread of the COVID-19 there is an impact on the utilization of taxis and cabs across the globe further impeding ride-hailing in the healthcare market. Different ride-sharing suppliers and drivers are facing a loss of money because of falling demand for ride-hailing during the COVID-19 isolate period. However, Post-COVID-19 times, there is an expansion of supply and vehicle sterilization, bringing about more awareness to utilize the public vehicles. Transportation and medical care suppliers should search for extra methodologies to guarantee that transportation access is not harmful to clinical care during and after the COVID-19 pandemic.

Key Players for Global Ride-Hailing in Healthcare Market Report-

Some major key players for global ride-hailing in the healthcare market report cover prominent players

  • Uber
  • Lyft
  • Veyo
  • Ride Health
  • ERS Medical
  • Cerner Corporation
  • Ambulnz
  • Kiazen Health Inc.

Global Ride-Hailing in Healthcare Market Segmentation:-

Global ride-hailing in the healthcare market is segmented on the basis of vehicle type, model, end-user, and region & country level. Based upon vehicle type, ride-hailing in the healthcare market is classified as a four-wheeler and others. Based upon application, ride-hailing in the healthcare market is divided into hospitals, clinics, healthcare institutes, and others.

By Vehicle Type

  • Four-Wheeler
  • Others

By Application

  • Hospitals
  • Clinics
  • Rehab Centers
  • Others

By Regional & Country Level:

North America

  • U.S
  • Canada


  • Germany
  • France
  • U.K
  • Italy
  • Spain
  • Sweden
  • Netherland
  • Turkey
  • Switzerland
  • Belgium
  • Rest of Europe


  • South Korea
  • Japan
  • China
  • India
  • Australia
  • Philippines
  • Singapore
  • Malaysia
  • Thailand
  • Indonesia
  • Rest Of APAC

Latin America

  • Colombia
  • Brazil
  • Argentina
  • Peru
  • Rest of South America

Middle East and Africa

  • Saudi Arabia
  • UAE
  • Egypt
  • South Africa
  • Rest Of MEA

High Transportation Cost, Growing Number of Patients and Increasing Geriatric Population are Some of the Major Factors Driving the Market Growth

The key factor motivating the growth of worldwide ride-hailing in the healthcare market is high transportation costs across the world. Access to moderate and suitable transportation strongly impacts people's health. For instance; on August 2019, Uber and Lyft are planning to tackle the USD 150 billion yearly issues of US clinical vehicles. Transportation issues cost of the US wellbeing framework invested around USD 150 billion per year for improving the cycle for patients has become a main concern for the medical care industry. Tech-facing versatile organizations like Uber and Lyft have considered this to be a chance to use their range and advanced specialized abilities to help patients to get appointments and, enter into a multibillion-dollar nonemergency clinical vehicle (NEMT) industry.

In addition, the increasing number of patients is also one of the major factors supplementing the demand for ride-hailing in healthcare. As per a 2018 report by the Medical Transportation Access Coalition, Medicaid saved more than USD 40 million every month by giving transportation to 30,000 patients getting dialysis, diabetic injury care, and social treatment for substance misuse. Furthermore, the rising geriatric population globally is also fostering market growth. As per the National Institute of Health (NIH), the geriatric population of the US was 6.7 million (2% of the populace) in 2020, yet will develop to 17.9 million (4.5%) by 2050.

However, a lack of awareness regarding ride-hailing services in healthcare among users may hamper the global ride-hailing in healthcare market growth. In spite of that, advanced development in healthcare facilities, high demand for cost-efficient and alternative mobility solutions in healthcare can offer more opportunities for the further growth of the market.

North America is Expected to Dominate the Global Ride-Hailing in Healthcare Market

North America is expected to dominate the ride-hailing in the healthcare market within the forecast period attributed to the technological advancement, collaborations of various transport organizations, and presence of key players in this region. As per the news published in March 2018; Uber Health is marked as a HIPAA-compliant technology solution. Uber Health gives a ride-sourcing stage accessible in particular to medical services suppliers, permitting hospitals and clinics to book rides for patients from an incorporated dashboard. Also, partnerships between ride-hailing companies in healthcare are also augmenting the market growth in this region. For example; in May 2017, MA supplier Cigna-HealthSpring collaborated with Lyft to give recipients rides to doctor workplaces, drug stores, and health offices. This association had given rides to 14,500 recipients in 2017.

The Asia Pacific is expected to be the quickest developing ride-hailing in the healthcare market owing to an increase in mergers and acquisitions activities and adoption in ride-hailing services in this region. As per the news reported on March 2019, ride-hailing organization, Gojek teamed up with Doctor Anywhere to offer clinical benefits for its drivers. This declaration came after Gojek's now linked up with Gigacover, a Singapore-based insurtech organization, which offers delayed clinical insurance inclusion for its drivers. Healthcare workers used ride-hailing services to reach their destination. For instance, as of 1st April 2021, Uber launched UberMedic in India for healthcare staff. The medical experts in India can book a cab from their homes to the healthcare centers using the UberMedic service dispatched by Uber. For example, in April 2020, National Health Authority (NHA) had signed an agreement with the ride-hailing application Uber to give transport administrations to bleeding-edge medical services laborers involved with the treatment of Covid-19 patients. NHA is dedicated to providing transportation services to COVID-19 healthcare workers.

Europe is projected to capture significant revenue share in the global ride-hailing in the healthcare market due to the rising geriatric population in this region. According to World Health Organization (WHO), the number of individuals aged 85 years and older to grow from 14 million to 19 million by 2020 and is projected to 40 million by 2050.

Report Analysis Details
Historical data 2018 - 2021
Forecast Period 2022 - 2029
Market Size in 2021: USD XX Million
Base year considered 2021
Forecast Period CAGR %:


Market Size Expected in 2028: USD XX Million
Tables, Charts & Figures: 175
Pages 200
Key Players/Companies Uber, Lyft, Veyo, Ride Health, ERS Medical, Cerner Corporation, Ambulnz, Kiazen Health Inc. and others
Segments Covered By Vehicle Type, By Application
Regional Analysis North America, U.S., Mexico, Canada, Europe, UK, France, Germany, Italy, Asia Pacific, China, Japan, India, Southeast Asia, South America, Brazil, Argentina, Columbia, The Middle East and Africa, GCC, Africa, Rest of the Middle East and Africa