Patient Engagement Solutions Market is valued at USD 13.08 Billion in 2017 and expected to reach USD 25.37 Billion by 2027 with a CAGR of 9.93% over the forecast period.
Patient Engagement Solutions Market: Global Size, Trends, Competitive, Historical & Forecast Analysis, 2021-2027- Cost Effective Healthcare Facilities is a key driving factor for the growth of Patient Engagement Solutions Market.
The easy access to healthcare facilities by connecting patients to providers and clinics has opened the door of digital platform like Patient Engagement Solutions. This platform has potential to drive the healthcare sector with outcomes like revenue, efficiency, patient satisfaction, compliance and other health outcomes.
The engagement services have expanded globally by giving consumers and users 24/7 access to the medical services they need which includes appointment reminders, reputation or reviews management, patient satisfaction survey, self-scheduling, electronic registration, patient records and health campaigns. It has been noted that patients with active engagement with their health got better results in terms of treatment plans, less utilization and high satisfaction. These Patient Engagement Solutions runs Omnichannel campaigns through email, phone calls, test messages, social media and patient portals includes software or apps.
Global Patient Engagement Solutions Market report is segmented on the basis of types, end user, application and region & country level. Based upon types, global Patient Engagement Solutions market is classified into Health tracking mobile app, Healthcare based software, Patient Portals, and Hospital App. Based upon the end user, Patient Engagement Solutions market is classified into Patients and Providers. Based upon application, it is classified as Chronic Disease, Fitness Monitoring, Women’s Health and others.
|2018 - 2021
|2022 - 2028
|Market Size in 2020:
|USD 8.97 Billion
|Base year considered
|Forecast Period CAGR %:
|Market Size Expected in 2027:
|USD 23.05 Billion
|Tables, Charts & Figures:
|Greenway Health, Behavior Imaging, EUPATI, Santovia, UbiCare, Medisafe, AC Health, PatientIQ, eVisit, Xolomon, Luma Health, Kareo, CareCloud, Relatient LLC, Lumeon Ltd, SolutionReach and others
|By Type, By Application, By End-User
|North America, U.S., Canada, , Europe, Germany, France, U.K., Italy, Spain, Sweden, Netherland, Turkey, Switzerland, Belgium, Rest of Europe, Asia-Pacific, South Korea, Japan, China, India, Australia, Philippines, Singapore, Malaysia, Thailand, Indonesia, Rest Of APAC, Latin America, Mexico, Colombia, Brazil, Argentina, Peru, Rest of South America, Middle East and Africa, Saudi Arabia, UAE, Egypt, South Africa, Rest Of MEA
January 11, 2021; Nuance Communications launched the AI powered Patient Engagement Virtual Assistant to support the entire patient experience with digital and cloud-based platform. This advanced version is integrated with Electronic Health Record, Customer Relationship Management and Patient Access Centre Systems to facilitate healthcare provider companies to update and improve clinical care
The major factors driving the growth of global Patient Engagement Solutions market is cost-effective healthcare infrastructure which is attracting high number of patients in this market due to increase in diseases, awareness among the users, different policies and facilities by providers. Due to current COVID-19 situation and strict guidelines to maintain social distancing has also contributed in the growth of Patient Engagement Solutions by staying at home with self-care, fewer visits to hospitals and easy access to health monitoring systems. In 2018, Consumer Survey on Digital Health was conducted by Accenture reported that patients are okay with AI based technology in healthcare sector and in 2019, 73% of them showed great interest in AI to manage their own health.
Recently, LifeLink announced that in 2020, Patient Engagement volume increased by 450% compared to 2019. The reason behind this jump is due to expanded capabilities, increased customer base and virtual care due to COVID-19. However due to online services sometimes patient’s information and security is at stake, as well as high cost of implementation may act as the restraining factor in Patient Engagement Solutions Market. On the other hand, customization in health services, increase in wearable health technology along with increased use of cloud-based models are likely to create ample opportunities in the global patient engagement solutions market.
North America is expected to dominate the global Patient Engagement Solutions market within the forecast period attributed to better developed healthcare infrastructure with advanced technology. Telehealth Implementation Playbook has been developed by American Medical Association (AMA) for doctors, healthcare workers and patients to experience the benefits of efficient Telehealth Medicine including video conferencing for direct care, connecting with other physicians, remote monitoring tools for chronic diseases and participating as consultant to other doctors. Recently, Food and Drug Association (FDA) outlined the action plan for AI/ML based software for safe and patient-centric medical device in order to keep transparency and build trust in AI/ML based medical software. Asia Pacific is expected to show significant growth owing the high burden of chronic disease followed by the increased use of advanced technology. Moreover, advancements in infrastructure and healthcare facilities are also expected to contribute the market growth over the forecast period.
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