Contact Center as a Service Market
Contact Center as a Service Market Size, Share & Trends Analysis Report By Service (Support & Maintenance, Integration & Deployment, Managed Services, Training & Consulting) By Solution (Computer Telephony Integration, Automatic Call Distribution, Call Recording, Dialer, Customer Collaboration, Reporting & Analytics, Interactive Voice Response, Workforce Optimization, Others) By Enterprise (Large Enterprises, Small & Medium Enterprises) By End-User (Consumer Goods & Retail, BFSI, Healthcare, IT & Telecom, Government, Travel & Hospitality, Other) Based on Region, And Segment Forecasts, 2022 – 2029
- Product Id: BMRC 2506
- Pages: 300
- Publish Date: Jan-2023
- Category: Electronics And Telecommunication
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Segments
By Service
- Support & Maintenance
- Integration & Deployment
- Managed Services
- Training & Consulting
By Solution
- Computer Telephony Integration
- Automatic Call Distribution
- Call Recording
- Dialer
- Customer Collaboration
- Reporting & Analytics
- Interactive Voice Response
- Workforce Optimization
- Others
By Enterprise
- Large Enterprises
- Small & Medium Enterprises
By End-User
- Consumer Goods & Retail
- BFSI, Healthcare
- IT & Telecom
- Government
- Travel & Hospitality
Regions and Country
North America
- U.S.
- Canada
Europe
- Germany
- France
- U.K.
- Italy
- Spain
- Sweden
- Netherlands
- Turkey
- Switzerland
- Belgium
- Rest of Europe
Asia-Pacific
- South Korea
- Japan
- China
- India
- Australia
- Philippines
- Singapore
- Malaysia
- Thailand
- Indonesia
- Rest of APAC
Latin America
- Mexico
- Colombia
- Brazil
- Argentina
- Peru
- Rest of South America
Middle East and Africa
- Saudi Arabia
- UAE
- Egypt
- South Africa
- Rest of MEA
Key Players
- Avaya, Inc.
- Alcatel Lucent Enterprise
- Cisco Systems
- Five9, Inc
- Unify Inc
- Enghouse Interactive Inc.
- Microsoft Corporation
- Genesys
- SAP SE
- NICE inContact
- others.
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