Interactive Voice Response (IVR) Market

Interactive Voice Response (IVR) Market By Technology (Speech Based, Touch-Tone Based), By Deployment Mode (Cloud, On Premise), By Organization Size (Small And Medium Enterprise (SME), Large Enterprise), By Services (Installation, Training & Education, Maintenance & Support), By Vertical (BFSI, Travel And Hospitality, Pharma And Healthcare, Telecommunications, Government And Public Sector, Transportation And Logistics, ITES, Media, Retail, And E-Commerce, Education, Others), By Solution (Call Routing, Outbound, Self-Service), Industry Analysis, Trends, And Forecast, 2021-2027


Report
  • Product Id: BMRC 1506
  • Pages: 300
  • Publish Date: Nov-2022
  • Category: Technology And Media
VishalSawant
Vishal Sawant
Business Development
vishal@brandessenceresearch.com
+91 8830 254 358
AjayRana
Ajay Rana
Business Development
ajay@brandessenceresearch.com
+91 7447 409 162
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Segmentation
Segments

By Technology

  • Speech Based
  • Touch-tone Based

By Deployment Mode

  • Cloud
  • On Premise

By Organization Size

  • Small and Medium Enterprise (SME)
  • Large Enterprise

By Services

  • Installation
  • Training and Education
  • Maintenance and Support

By Vertical

  • BFSI
  • Travel and Hospitality
  • Pharma and Healthcare
  • Telecommunications
  • Government and Public Sector
  • Transportation and Logistics
  • ITES
  • Media, Retail, and E-commerce
  • Education
  • Others

By Solution

  • Call Routing
  • Outbound
  • Self-Service
Country
Regions and Country

North America

  • U.S.
  • Canada

Europe

  • Germany
  • France
  • U.K.
  • Italy
  • Spain
  • Sweden
  • Netherlands
  • Turkey
  • Switzerland
  • Belgium
  • Rest of Europe

Asia-Pacific

  • South Korea
  • Japan
  • China
  • India
  • Australia
  • Philippines
  • Singapore
  • Malaysia
  • Thailand
  • Indonesia
  • Rest of APAC

Latin America

  • Mexico
  • Colombia
  • Brazil
  • Argentina
  • Peru
  • Rest of South America

Middle East and Africa

  • Saudi Arabia
  • UAE
  • Egypt
  • South Africa
  • Rest of MEA
Company
Key Players
  • 8X8 Inc.
  • Nuance Communications, Inc.
  • Convergys Corporation
  • Avaya Inc.
  • Cisco Systems, Inc.
  • AT&T Inc.
  • West Corporation
  • Genesys Telecommunication Laboratories, Inc.
  • Verizon Communications Inc.
  • IVR Lab
  • Aspect Software Parent Inc.
  • 24/7 Customer, Inc.
  • inContact Inc.
  • NewVoiceMedia
  • Five9, Inc

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